Terms of Use

1 · Acceptance of the terms

By downloading and using the Nenni app, you accept these Terms of Use. If you don’t accept the terms, don’t use the app. To use the app you must be 18 or older (as a parent, legal guardian or caregiver). These terms are read together with the Privacy Policy and the Privacy Notice (KVKK).

2 · The service

Nenni is a personal tracking app that lets you record information such as your baby’s feeding, sleep, diapers, growth, vaccines and postpartum mood, set reminders, and share these entries with the caregivers you invite. The service is provided “as is”; it is improved and changed from time to time, and features may be added or removed. Mandatory provisions of law are reserved.

3 · Medical disclaimer

The information in the app (the vaccination schedule, growth curves, solids guide, postpartum self-assessment, etc.) is for information only and does not replace medical advice, diagnosis or treatment. Nenni is not a medical device.

The answers from the Nenni Assistant and sleep analysis are produced by AI; they are general information and may be wrong or incomplete. The Assistant is instructed not to diagnose and not to recommend medication or doses; still, whether to rely on its answers is up to you.

If you have a health concern or face an emergency, contact your pediatrician, the nearest health facility or the emergency number (112 in Türkiye; your country’s emergency number elsewhere) without delay. To the extent the law allows, Nenni cannot be held responsible for decisions you make based on the content in the app.

4 · Your account and responsibilities

• You are responsible for giving accurate information when you create your account and for protecting your sign-in details.
• You are responsible for what is done under your account and for the access of the caregivers you invite; invite only people you trust and send the invite link only to them.
• You use the app only for your own baby or for a child whose care you have lawfully taken on, and you declare that you have the authority to enter that child’s data and to give explicit consent on the child’s behalf.
• If you record other people’s speech for a voice note or voice log, getting everyone’s permission is up to you; recording without permission is a crime in many countries (in Türkiye, Turkish Penal Code Art. 133).

5 · Acceptable use

You may not use the app for unlawful purposes, in a way that violates the rights of others, by trying to reverse-engineer the service, by trying to get around the usage limits of the AI features, or in a way that harms the infrastructure. If you break these rules, your access may be restricted.

6 · Intellectual property and content

The app’s design, code, brand name (“Nenni”), logo and images belong to the developer and are protected. The entries you enter (your baby’s data) belong to you; you allow us to process them to the extent needed to provide the service (hosting, backup, syncing, sharing with the caregivers you invite, and making the features you choose work). That processing is subject to the Privacy Notice (KVKK).

7 · Subscription, fees and changes

The basic features are provided free and ad-free. Nenni+ offers extra features through an optional subscription; it is purchased monthly or yearly (or, when offered, as a one-time purchase) through your device’s app store (App Store / Google Play). The store shows the price and currency on the purchase screen. Payment is charged to your Apple ID / Google account when you confirm the purchase.

Subscriptions renew automatically for the same period unless you cancel at least 24 hours before the end of the current period; the renewal fee is charged within 24 hours before the period ends. You can turn off renewal at any time in your store account’s subscription settings, and your subscription stays active until the end of the period you paid for. If a free trial is offered and you don’t cancel before it ends, you move to the paid period. Refund and withdrawal requests are handled through the store that took the payment (Apple/Google), under its rules and the consumer law that applies; Nenni does not see your card details.

Nenni+ is tied to the baby: everyone on the baby’s team uses it for that baby. A reasonable usage limit applies to the AI features to prevent misuse. Paid features don’t take away the free functions you already have. Prices and what Nenni+ includes may change; price changes are subject to the store’s rules.

8 · Limitation of liability

To the extent permitted by applicable law, Nenni cannot be held responsible for data loss, service interruptions or indirect damages arising from use of the app. This limit does not cover damage caused by intent or gross negligence, or liability that cannot be limited by law (for example a consumer’s mandatory rights). It is your responsibility to keep a copy of your data (Profile → Download my data) and to make important health decisions with the advice of a professional.

9 · Termination and governing law

You can end this agreement at any time by deleting your account from inside the app. If you break these terms, we may restrict your access or close your account.

These terms are governed by the laws of the Republic of Türkiye. As a consumer, you keep the right to apply to the Consumer Arbitration Committee or Consumer Court where you live under Turkish Consumer Protection Law No. 6502. For other disputes, the courts and enforcement offices of Türkiye have jurisdiction. If you live outside Türkiye, the mandatory consumer-protection rules of your country and your right to go to the courts of your own country are reserved.

10 · Changes and contact

We may update these terms from time to time; we announce important changes inside the app or on this page. If you keep using the app after a change, you accept the updated terms; if you don’t accept them, stop using the app and delete your account.

This English version is a convenience translation of the Turkish text. If the two differ, the Turkish text applies, without limiting any mandatory consumer-protection rights you have under the law of the country where you live. Read the Turkish text.